ok93 Terms and Conditions

1.1 Scope of Application

These terms and conditions apply to all products and services of ok93, including sports betting, live casino, slot games, fishing games and all other casino products. By using the ok93 website and associated applications, you acknowledge that:

• You are at least 21 years of age and an adult residing in Bangladesh.
• You are using this platform entirely of your own free will and at your own responsibility.
• You have read and understood all clauses of these terms and conditions.
• Participating in online gaming or betting is not legally prohibited in your jurisdiction.

1.2 Changes to Terms and Conditions

ok93 reserves the right to change, amend or update these terms and conditions at any time. In the case of significant changes, users will be given advance notice to their registered email address. If you continue to use the platform after changes have been made, you will be considered to have agreed to the new terms and conditions. The most recent version will always apply.

1.3 Language and Interpretation

These terms and conditions have been drawn up in the Bengali language and the Bengali version shall be considered final and binding. In the event of any interpretive conflict, the interpretation of ok93 shall be considered final.

2.1 Eligibility to Register

To open an account at ok93, the following conditions must be met:

• You must be at least 21 years of age (for those aged 21 and above only).
• One person may operate only one account.
• Accurate and complete personal information must be provided.
• Operating multiple accounts from the same IP address or device is prohibited.

2.2 Account Security

It is your responsibility to keep your account username and password completely confidential. Sharing login information with third parties is prohibited. If any unauthorized access to the account occurs, our support team must be notified immediately. ok93 is not responsible for any failure of account security if it is due to the user's negligence.

2.3 Identity Verification (KYC)

ok93 conducts identity verification processes as needed to ensure a safe and transparent environment. Identity verification may be requested in the following situations:

• At the time of account registration.
• Before large withdrawals.
• If unusual activity is detected on the account.
• As required to comply with applicable regulations.

A copy of a national identity card or passport may need to be provided for verification. ok93 reserves the right to suspend withdrawals until verification is complete.

2.4 Account Suspension or Cancellation

ok93 may suspend or permanently close any account without notice in the following situations:

• Providing false or incorrect information.
• Operating multiple accounts.
• Fraudulent or unusual betting activity.
• Misuse of bonus rules.
• Harmful activity against other users.
• Violation of any clause of these terms and conditions.

3.1 Accepted Payment Methods

ok93 currently supports the following payment methods:

3.2 Deposit Terms and Conditions

• The minimum deposit amount for all methods is ৳200.
• Only payments from an account registered in your own name are accepted.
• Payments through third parties are not accepted.
• Deposits made with incorrect information may not be processed and refunds may be delayed.

3.3 Withdrawal Terms and Conditions

• The minimum withdrawal amount for all methods is ৳500.
• Withdrawal requests generally take 30 minutes to 3 hours to process.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be restricted if the wagering requirement of an active bonus has not been met.

4.1 Welcome Bonus

New members at ok93 will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement applies to this bonus. That is, you must place bets totalling 20 times the combined deposit and bonus amount before you can make a withdrawal.

For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, you must wager a total of ৳2,000 × 20 = ৳40,000 before withdrawing.

4.2 General Bonus Terms and Conditions

• Each bonus offer may have its own validity period, wagering requirement and applicable games.
• It is generally not possible to have more than one bonus active at the same time.
• If ok93 suspects misuse or manipulation of bonus rules, it may cancel the bonus.
• A bonus is only applicable to the game or category specified in the promotion's terms.
• Bonus funds cannot be withdrawn directly; the wagering requirement must first be met.

4.3 VIP Program

ok93's VIP program has three tiers:

• Bronze: A maximum weekly cashback of 0.5% is provided.
• Silver: A maximum weekly cashback of 1.0% is provided.
• Gold: A maximum weekly cashback of 1.5% is provided.

Advancement to a VIP tier is determined based on your regular gaming activity. VIP benefits and terms are subject to change.

5.1 Bet Acceptance and Cancellation

ok93 reserves the right to cancel or reject any bet, particularly in the following situations:

• If incorrect odds are displayed due to a technical error.
• If an event is cancelled or changed before it begins.
• If there is suspicion of money management or fraud.
• If an unusual volume of bets is placed on the same event.

5.2 Sports Betting Rules

• Once a bet is finalised, it cannot be amended or cancelled.
• If a match is abandoned before the scheduled time, the relevant bet may be cancelled.
• In live betting, decisions may change due to delays.
• For BPL, IPL, T20, ICC or FIFA tournaments, the applicable international rules will be followed.
• In cricket betting, targets revised under the Duckworth-Lewis method will be recognised.

5.3 Casino Game Rules

For casino games, each game's own rules apply, which are displayed in the game interface. The general principles are:

• A minimum and maximum bet limit is set for each game.
• If a round is left incomplete due to a technical issue, the bet for that round is generally refunded.
• Decisions in live dealer games are final and cannot be changed.

6.1 Fraud and Unethical Activities

• Collecting bonuses using multiple accounts.
• Registering using a false identity or information.
• Using software or bots for automated betting.
• Any attempt to manipulate game results.
• Money laundering or transacting through illegal funds.
• Attempting unauthorized access to another user's account.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.

6.2 Restrictions on Misuse

• Threatening or harassing behavior toward ok93 or other users.
• Unauthorized use of ok93's intellectual property (logos, designs, content).
• Attempting to damage ok93's reputation by spreading false information.

7.1 Data Collection and Use

ok93 uses SSL encryption technology to protect users' personal data. The information collected is used solely for the purposes of providing services, identity verification and complying with applicable regulations. For the full privacy policy, please visit our Privacy Policy page.

7.2 Use of Cookies

ok93 uses cookies to ensure the website functions properly and to improve the user experience. Cookies can be managed through browser settings, though doing so may limit certain features.

8.1 Age Verification

ok93 takes strict measures to prevent participation by minors. Only those aged 21 or above may use this platform. Proof of age verification may be requested at any time in cases of suspicion.

8.2 Self-Exclusion and Limit Setting

ok93 encourages users to play responsibly. By contacting our support team, you can:

• Set weekly or monthly deposit limits.
• Suspend your account for a specific period.
• Apply for permanent self-exclusion.

If you need professional help with gambling-related problems, please contact our support. Visit our Responsible Gaming page for more details.

9.1 Ownership

All content, design, graphics, software, databases, logos and trademarks on the ok93 website are the exclusive property of ok93. These are protected under international intellectual property law.

9.2 Restrictions on Use

No user may republish, distribute or use any part of this platform for commercial purposes without the explicit written permission of ok93. Printing or saving pages for personal and non-commercial use is permitted.

10.1 Service Guarantee

ok93 makes every effort to ensure uninterrupted service. However, ok93 is not liable for temporary disruptions caused by the following:

• Technical maintenance or upgrades.
• Internet connectivity issues or third-party service failures.
• Natural disasters or other uncontrollable circumstances.

10.2 Claims for Damages

ok93's liability shall in no case exceed the actual deposited balance in the user's account. ok93 is not liable for claims of actual losses, loss of expected profits or indirect damages.

11.1 Complaints Process

If you have a complaint about any matter, please first contact us through our 24/7 live chat support. The support team provides assistance in Bengali and works to resolve issues as quickly as possible. If the matter is not resolved via live chat, please email us with full details at [email protected].

11.2 Dispute Resolution Steps

1. Contact the support team via live chat.
2. Explain the matter in detail and provide relevant screenshots or evidence.
3. The support team will review the matter and take appropriate action.
4. Complex matters will be escalated to senior management.

12.1 Severability of Terms

If any clause of these terms and conditions is found to be illegal, invalid or unenforceable, that clause shall be removed and the remaining terms and conditions shall remain fully in effect.

12.2 Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together form the entire agreement between ok93 and the user. Any prior oral or written understandings are replaced by these terms and conditions.

12.3 Acceptance of Terms

By opening an account on the ok93 platform or beginning to use any service, you acknowledge that you have read, understood and accepted these complete terms and conditions. If you do not agree with these terms and conditions, you are requested to refrain from using ok93's services.